FAQ

How long does delivery take?

Depending on which delivery package you choose, if you choose the express package, your products can be delivered within 1 to 2 days. If you have chosen the standard package, your order will take 2–3 days.

How does payment work, & when will you start the job?

Payments can be made through direct payment or COD (Cash on Delivery). Once payment has been made and confirmed, the product order will then be processed.

Do you deliver anywhere in South Africa?

Yes. We deliver anywhere in South Africa. For those located in Johannesburg, they have the option to pick up their products.

How long does it take for a customised order to be ready for dispatch or collection?

It will take 2 to 4 days for the order to be ready for dispatch or collection. If the order needs to be ready sooner, we will charge an express fee; this will then take 1 to 2 days.

Can you create design artwork for printing & branding?

We need the artwork to be supplied by the client. Clients can also make use of our online ordering shop for quick & easy use.

Is delivery free?

Orders in Gauteng will be free, & orders above R1500 will be free nationwide.

Is there a minimum order quantity for customised orders?

Yes, there is a minimum order quantity for vinyl stickers & dome stickers only. There will be a setup fee of R250 (incl. VAT). The website will advise when a client is below the minimum order quantity. The minimum order quantity changes due to the size of the sticker.

Is canvas better than a print?

Canvas prints are better than normal prints because they can last substantially longer than normal prints.

Do canvas prints look blurry?

Due to our high-quality printers, canvas prints do not come out blurry.

Where do nameplates go on a desk?

Our name plates can make your office more professional and can be placed in the corner of your desk, unobstructed, to showcase your status. Our name plates can also be installed on walls or doors.

What is a divot tool used for?

The divot tools that we offer are primarily used to repair marks left on the golf course by golf balls.

How are domed stickers made?

Our domed stickers are made by pouring resin onto sticker decals and baking them in an industrial oven, which will afterwards be cemented.

What is the best format for large printing?

It all depends on which kind of large prints you require and where they will go, specifically if they will be banners, contra vision, wallpaper, or vinyl prints.

Does laser engraving last forever?

Yes, the laser-engraved part of products lasts forever.

What is the traditional size of a name tag?

We offer a variety of sizes for name tags, but the traditional size is 60 x 20 mm.

What's the difference between a name tag and a name badge?

Name tags are mainly used for company or corporate events where the tag conveys the employee’s identity. Name badges, as opposed to name tags, are primarily used for ceremonies or for a more upscale appearance. Both serve the same purpose.

What kind of ink is used for rubber stamping?

Water-based ink is used for the rubber stamps.

What material is used for rubber stamps?

The rubber text is made from hardened polymer.

Do vinyl stickers peel off?

Vinyl stickers can be easily peeled off by hand, but they do not easily peel off over time.