Delivery
Delivery fees will be charged for certain products ordered & for certain provinces. Once the order is ready for dispatch, then delivery will take 1 to 2 days for express delivery & 2 to 3 days for standard delivery. Clients are also able to collect provided they are close enough to our premises in Johannesburg.
Warranty & return policy
Customised products can’t be returned, however if a mistake has been made by Aquarius Media then this will rectified by manufacturing a new product for the client. Off the shelf products will have a 7 day return policy with a one year warranty. There will be a 10% handling fee charged for any returned goods. Ink cartridges that have been opened from their packet will have a no return policy.
Payment terms
Aquarius Media will only release the order once payment has been made in full. Payment can be in the form of a direct payment or COD.